Customer care

Terms of Service

Read the details before placing an order. Contact us if you need help.

Store and scope

[Complete before publishing] Operator: [legal name]. Support: [email]. Effective date: [date]. Specify the market, currency and terms that apply to this store.

Orders and payment

Explain when an order is accepted and how payment is confirmed. The current application creates an order awaiting payment; the merchant confirms receipt manually. Do not claim automatic card payment until that service is enabled.

Product information and fulfillment

State how availability, product information, pricing errors, delivery and order cancellation are handled. Make these terms consistent with the checkout and shipping settings.

Returns, support and disputes

Link to your returns policy and explain the support and dispute process that applies to your market. Fill in business-specific terms and have them reviewed before publishing.